Terms & conditions

Service Agreement

This agreement applies to your use of Coalfire services.


Service Agreement

 

Related links:

Acceptable Use Policy

This policy applies to your use of Coalfire services and products.


Acceptable Use Policy

Service Descriptions

These service descriptions apply to your use of the named Coalfire SaaS service offerings.


Compliance Essentials Service Description
ThreadFix SaaS Service Description
Hexeon SaaS Service Description

Global Mutual Non-disclosure Agreement

This agreement applies when you share confidential information with Coalfire. Choose any option:

Click-to-Accept MNDA
eSignature MNDA
Printable MNDA
 

If choosing the printable option, be sure to tell us where to send it back to you by emailing legal@coalfire.com.

End User License Agreement

This agreement applies to your use of any Coalfire software product.


End User License Agreement

Technical Support Terms

These terms apply to your use of Coalfire technical support.


Technical Support Terms

Privacy & security

Privacy Policy

This policy is provided in accordance with applicable laws to provide you notice of how Coalfire collects and uses personal data.


Privacy Policy

Data Protection Addendum

This addendum applies to Coalfire’s obligations regarding personal data when you purchase Coalfire services.


Data Protection Addendum

Information Security

Coalfire and its subsidiaries hold various privacy and security certifications to maintain adequate information security practices. A mutual NDA is required for the receipt of any Coalfire Confidential Information.


For more information contact us compliance@coalfire.com

Resources

Vulnerability Disclosure Policy

Coalfire takes security issues seriously. We support reporting any identified security issues through a community-based approach.


Vulnerability Disclosure Policy

Guidelines for law enforcement agencies

These guidelines provide information relevant to a law enforcement request for cooperation or the issuance of any court ordered document to Coalfire and its subsidiaries.


Guidelines for law enforcement agencies

Vendor Onboarding Information

Please use this information when onboarding Coalfire Systems, Inc. as a vendor. Contact us with vendor onboarding questions at SupplierManagement@coalfire.com.


Vendor Onboarding Information

Contact Us

If you have any questions, please reach out to our Coalfire legal team.


Contact us at legal@coalfire.com